How do I cancel an order I have placed?Updated a year ago

If you need to cancel an order, please reach out to us as soon as possible. Our customer service team can cancel and refund any orders before they are shipped. Once an item is cancelled, you can expect to see a refund on your card within a certain date range, which our agent will specify. Please note that if the order has already been triggered or in the process of being shipped, we may not be able to cancel it in time.